Question 1

What is The 1stDibs Promise?

Accepted Answer

The 1stDibs Promise is a commitment to quality, authenticity, and trust, ensuring every item meets high standards and customers shop with confidence.

Question 2

How does 1stDibs ensure product quality?

Accepted Answer

1stDibs carefully vets sellers and items to ensure they meet strict standards for quality and authenticity before listing them on the platform.

Question 3

Is shopping on 1stDibs secure?

Accepted Answer

Yes, 1stDibs provides a secure shopping experience with buyer protection policies and trusted payment systems under The 1stDibs Promise.

Question 4

What types of items are covered by The 1stDibs Promise?

Accepted Answer

The 1stDibs Promise applies to all luxury items on the platform, including furniture, art, jewelry, and decor, ensuring authenticity and quality.

Question 5

What happens if I'm not satisfied with my purchase?

Accepted Answer

Under The 1stDibs Promise, you can contact customer support for assistance with returns or issues, ensuring a satisfactory shopping experience.

The 1stDibs Promise: Quality & Trust Guaranteed