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giginewyork.com

Gigi New York is a trendy US boutique offering chic handbags, apparel, and accessories with a modern twist and quality craftsmanship.

Frequently Asked Questions

What is the return policy?

Gigi New York accepts returns within 30 days of purchase if items are unused and in their original condition.

How do I return an item?

To return an item, initiate a return through your online order account or contact customer support for detailed instructions.

How much does shipping cost?

Shipping costs vary based on order value and destination, typically starting at around $5 for domestic deliveries.

How long will delivery take?

Domestic orders usually arrive within 5-7 business days, though delivery time may vary based on your location.

Do you offer free shipping?

Free shipping promotions are offered periodically on select orders, so check the website for current deals.

How do I contact customer service?

You can reach customer service by emailing support@giginewyork.com or using the contact form on the website.

What are your customer service hours?

Customer service operates Monday through Friday from 9am to 5pm EST.

Can I track my order online?

Yes, a tracking number is provided once your order ships, allowing you to monitor your delivery status online.

Store Insights

Shipping: GoodThe store provides standard domestic shipping with reliable delivery times and competitive rates, though options are somewhat basic.
Payment Options: ExcellentGigi New York supports a wide range of payment methods including major credit cards, PayPal, and digital wallets for customer convenience.
Return Policy: GoodA clear 30-day return policy is offered, although returns require items to be in original condition which may limit some returns.
Product range: ExcellentThe store features a curated selection of trendy, high-quality accessories and apparel catering to modern tastes.

Contact Information

Customer Service

Customer service is available Monday to Friday from 9am to 5pm EST with a 24-hour response time via email and website contact form.

Help Information

For the best assistance, customers are advised to use the website's contact form or email with complete order details to expedite support.